Rafiky FAQ

 

 App  

 

Video instructions for the listener: Android 

Video instructions for the listener: iOS 

How much phone battery power does the app use? 

What happens if someone calls me while I’m listening to the audio stream? 

Does the app close if I send a message or start surfing the internet while listening to the audio stream? 

When I open the app, it  says  “No scheduled events”. Because? 

Is it possible to collect feedback from attendees via the app?

 

 

Video instructions for the Android listener 

Watch our video tutorial! 

 

Video instructions for the iOS listener 

Watch our video tutorial! 

 

How much phone battery power does the Rafiky app use? 

The app uses about 4-8% of the battery per hour.

 

What happens if someone calls me while I’m listening to the audio stream? 

Streaming is paused during the call (also WhatsApp, Viber, etc). Later, you can go back to the app and pick up where you left off.

The Rafiky app closes if I send a message or start surfing the Internet while listening to the audio stream? 

No, the Rafiky app remains active. You can conveniently listen to the event using other applications in your mobile.

 

When I open the app, it says “No scheduled events”. Because? 

The wording “No event scheduled” appears when: 

– There are no scheduled events

– The phone is connected to a different Wi-Fi network than the computer

– The computer app is not open yet

– No internet connection

How many language options can the app support at the same time? 

The app can support an unlimited number of languages. 

 

Can performers change the language while streaming? 

Yes, of course. 

 

 

 

How can I select the input I want? 

Before starting the program, you need to open your  computer’s audio settings and select the desired input. After selecting the input, the Broadcaster must be started.
If the program has already been started, you need to stop streaming for a few seconds and change the audio input from the app (in the settings section).

 

 

È possibile raccogliere feedback dai partecipanti tramite l’app? 

Sì. Per impostazione predefinita, l’app chiede ai partecipanti se consiglierebbero Rafiky ai loro colleghi e conoscenti. E’ possibile inoltre personalizzare le domande.

 

Revolutionize your event with Rafiky!