Rafiky FAQ

Technical equipment

 

What kind of hardware will I need to use Rafiky? 

Are there any special requirements to use Rafiky from a mobile phone? Will I need the latest update or a specific version?  

Will I need professional microphones?  

What  kind  of equipment will interpreters need to optimize the audio quality of the interpretation? 

Is there a volume limit? And how can I possibly raise it?

What if one of the participants does not have a mobile phone or is unable to use it?  

What happens if attendees forget their headphones?  

Can the equipment used affect the sound quality? 

 

What kind of hardware will I need to use Rafiky?  

In order to use Rafiky you will need:

– Computer, laptop, phone or tablet connected to the Internet preferably via LAN cable (Ethernet)

– Webcam connected or integrated to the device.

In addition, the use of headphones and microphones is highly recommended.

 

Are there any special requirements to use Rafiky from a mobile phone? Will I need the latest update or a specific version?

No, Rafiky can be used on iPhones starting from iOS 8.0 and on all Android devices starting from version 4. However, we recommend that you stay in line with the expected updates of the operating system.

 

Will I need professional microphones? 

No, professional microphones are not required. But our advice is to carry out pre-event checks, to check in advance the reception and effectiveness.

 

What kind of equipment will the interpreters need to optimize the audio quality of the interpretation?

Interpreters will need professional equipment, including microphone and input system.

Specifically, the models we suggest are:
– Pro microphones: Shure sm58s, Sennheiser e835s with Shure X2U adapters (for quality sound) or a simple USB to XLR cable.
– HiEnd headphones – Logitech H650e, Logitech H820e (wireless only), Plantronics Blackwire 520, Plantronics Blackwire 725, Jabra BIZ 2400 series II.

 

Is there a volume limit? And how can I possibly raise it? 

No, you can turn the volume up to the maximum set by your computer’s audio settings.

 

What happens if attendees forget their headphones? 

Absolutely nothing! The event organizers in attendance will hand out a sample pair of headphones provided by Rafiky. The approximate cost is € 1.65 – shipping from Europe.

 

Can the equipment used affect the audio quality?

Yes, absolutely. The quality of the audio depends mainly on the equipment used – the interpreter’s microphone, the listener’s headphones, the audio input to the computer.

Therefore, for an optimal performance, it would be advisable to have the appropriate technical equipment for interpreting.

 

Revolutionize your event with Rafiky!