Rafiky FAQ

Performers

Who should I write to to register for the simulation webinar?

Will I get a Rafiky certification after this webinar?

Does the Rafiky app translate audio??

How much bandwidth do you need?

How does the integration with Microsoft Teams work?

If there is a job offer, I will receive an email or I have to check the site/portal regularly?

What happens if I accept the handover?

Do I go straight to the air as soon as I accept the handover?

I have to turn off the mic after the handover or it shuts down automatically by itself?

It is possible to have both microphones turned on, mine and mine partner?

I can manage the turning on and off of the webcam during the event?

If I see my partner's picture, I can still see that too of the rapporteur?

If I activate the webcam, I am visible only to my colleague and not to you participants?

Who should I write to to register for the simulation webinar?

– You must write to hello.rafiky@gmail.com . You will get all the relevant information.

Does the Rafiky application translate audio?

No, the Rafiky application streams audio. To the translation the interpreter (who works on site or remotely) provides.

What bandwidth do you need?

Need at least 4-6 Mbps download / 4-6 Mbps upload.

How does the integration with Microsoft Teams work?

Speakers and interpreters can participate through Rafiky, while all other participants directly from Microsoft Teams choosing the translation language channels from the options available for the event.

If there is a job offer, I will receive an email or I have to check the site/portal regularly?

We recommend that you check both our social networks and ours portal.

What happens if I accept the handover?

If you accept the handover, it means that your partner has left a countdown after which the translation passes to you.

Do I go directly on the air as soon as I accept the handover?

No, the ONAIR/OFFAIR microphone control is absolutely manual. It is the discretion and responsibility of the interpreter to activate or mute the microphone. Go on the air by manually activating your own mic only at the end of the countdown that started yours partner (30 sec, 3 min, 5 min).

I have to turn off the mic after the handover or it shuts down automatically by itself?

Yes, you have to manually turn off the microphone.

It is possible to have both microphones turned on, mine and mine partner?

Yes, it is possible to have both microphones turned on. In the case of this mode should be extended by one of our technicians will turn off one of the two microphones.