Rafiky FAQ

Apps

Video instructions for the listener: Android

Video instruction for listener: iOS

How much phone battery power does the app use?

What if someone calls me while I'm listening to the stream sound?

The app closes if I send a message or start browsing Internet while listening to audio stream?

When I open the app, it says “No scheduled events”. Why?

Is it possible to collect feedback from participants through the app?

Video instructions for Android listener

Watch our video tutorial!

Video instruction for iOS listener

Watch our video tutorial!

How much phone battery power does the Rafiky app use?

The app uses about 4-8% of your battery per hour.

What if someone calls me while I'm listening to the stream sound?

The stream is paused during the call (even WhatsApp, Viber, etc). After that, you can go back to the app and pick up where you left off.

The Rafiky app closes if I send a message or start browsing Internet while listening to audio stream?

No, the Rafiky app remains active. It can be comfortably listened to the event using other applications in the mobile phone.

When I open the app, it says “No scheduled events”. Why?

The wording “No scheduled events” appears when:

– There are no upcoming events

– The phone is connected to a different Wi-Fi network than the computer

– The computer app is not open yet

– No internet connection

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